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APIs / Analytics / Sprout Social API
Sprout Social API logo

Sprout Social API

✓ Official Vendor SpecAnalyticsProduct Analyticsbearer20 EndpointsREST

For Agents

Programmatically retrieve customer ids and names accessible to user, list all social profiles with metadata for a customer. Covers 20 operations with bearer authentication.

Use for: I need to customer ids and names accessible to user, I want to all social profiles with metadata for a customer, Search for all tags (active and archived), Find all customer groups

Not supported: Does not handle payments, communications, or crm — use for analytics only.

Sprout Social API provides access to social media management features including analytics, messaging, publishing, listening, and case management across multiple social networks. The API exposes 20 endpoints secured with bearer authentication.

Jentic One on GithubView OpenAPI Document

Install Jentic One Beta

Connect the Sprout Social API to your agent

Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the Sprout Social API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.

Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.

1

Step 1: Jentic One Host machine

# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
2

Step 2: Agent machine

# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register       # connects your agent to your Jentic One instance

Jentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.

Capabilities

What an agent can do with Sprout Social API.

Retrieve customer IDs and names accessible to user

List all social profiles with metadata for a customer

Integrate Sprout Social API into automated workflows

Query and filter Sprout Social API records by parameters

Monitor Sprout Social API operational status and events

Use Cases

Patterns agents use Sprout Social API for, with concrete tasks.

★ Analytics Operations

Use the Sprout Social API to perform analytics operations programmatically. The API provides 20 endpoints covering core functionality including retrieve customer ids and names accessible to user, list all social profiles with metadata for a customer, retrieve all tags (active and archived).

Call GET /v1/metadata/client to retrieve customer ids and names accessible to user

Automated Analytics Management

Automate analytics operations by combining multiple Sprout Social API endpoints. Agents can list all social profiles with metadata for a customer and then retrieve all tags (active and archived) in a single workflow.

Call GET /v1/{customerId}/metadata/customer to list all social profiles with metadata for a customer, then verify the result

AI Agent Integration via Jentic

AI agents discover and call Sprout Social API endpoints through Jentic without managing credentials directly. An agent searches for the required operation by intent, receives the matching endpoint schema, and executes the call with Jentic-managed authentication. This eliminates the need to read API documentation or handle bearer tokens manually.

Search Jentic for 'retrieve customer ids and names accessible to user', load the operation schema, and execute with Jentic-managed credentials

Key Endpoints

20 endpoints — sprout social api provides access to social media management features including analytics, messaging, publishing, listening, and case management across multiple social networks.

METHOD

PATH

DESCRIPTION

GET

/v1/metadata/client

Retrieve customer IDs and names accessible to user

GET

/v1/{customerId}/metadata/customer

List all social profiles with metadata for a customer

GET

/v1/{customerId}/metadata/customer/tags

Retrieve all tags (active and archived)

GET

/v1/{customerId}/metadata/customer/groups

List customer groups

GET

/v1/{customerId}/metadata/customer/users

List active users

GET

/v1/{customerId}/metadata/customer/topics

List listening topics with theme groups

GET

/v1/{customerId}/metadata/customer/teams

List active teams

GET

/v1/{customerId}/metadata/customer/queues

List case queues

GET

/v1/metadata/client

Retrieve customer IDs and names accessible to user

GET

/v1/{customerId}/metadata/customer

List all social profiles with metadata for a customer

GET

/v1/{customerId}/metadata/customer/tags

Retrieve all tags (active and archived)

GET

/v1/{customerId}/metadata/customer/groups

List customer groups

GET

/v1/{customerId}/metadata/customer/users

List active users

GET

/v1/{customerId}/metadata/customer/topics

List listening topics with theme groups

GET

/v1/{customerId}/metadata/customer/teams

List active teams

GET

/v1/{customerId}/metadata/customer/queues

List case queues

Why Jentic?

Three things that make agents converge on Jentic-routed access.

Credential management

Credential isolation

Sprout Social API bearer credentials are stored encrypted in the Jentic vault (MAXsystem). Agents receive scoped access tokens — raw secrets never enter the agent context.

Intent-based discovery

Intent-based discovery

Agents search by intent (e.g., 'retrieve customer ids and names accessible to user') and Jentic returns the matching Sprout Social API operation with its input schema, so the agent can call the right endpoint without browsing docs.

Time to first call

Time to first call

Direct Sprout Social API integration: 1-3 days for auth handling, response parsing, and error cases. Through Jentic: under 1 hour — search, load schema, execute.

Related APIs

Alternatives and complements available in the Jentic catalogue.

Alternative

Mixpanel

→

Alternative analytics API

Choose Mixpanel when you need a different approach to analytics operations

Alternative

Amplitude

→

Alternative analytics API

Choose Amplitude when you need a different approach to analytics operations

Complementary

Segment

→

Complementary analytics API

Choose Segment when you need a complementary approach to analytics operations

Complementary

Pendo

→

Complementary analytics API

Choose Pendo when you need a complementary approach to analytics operations

FAQs

Specific to using Sprout Social API through Jentic.

What authentication does the Sprout Social API use?

The Sprout Social API uses a Bearer token in the Authorization header. Through Jentic, these credentials are stored encrypted in the MAXsystem vault and injected at execution time, so raw secrets never enter the agent context.

Can I retrieve customer ids and names accessible to user with the Sprout Social API?

Yes. Use the GET /v1/metadata/client endpoint. The API returns structured JSON responses that agents can parse and act on directly.

What are the rate limits for the Sprout Social API?

Rate limits are not specified in the OpenAPI spec. Check the vendor documentation for current limits. Through Jentic, rate limiting is handled automatically with retry logic built into the execution layer.

How do I retrieve customer ids and names accessible to user through Jentic?

Install the Jentic SDK with pip install jentic, authenticate at https://app.jentic.com/sign-up, then search for 'retrieve customer ids and names accessible to user'. Jentic returns the matching Sprout Social API operation with its input schema. Load the schema and execute the call — credentials are injected automatically.

How many endpoints does the Sprout Social API have?

The Sprout Social API exposes 20 endpoints covering analytics, cases, listening operations.

GET STARTED

Start building with Sprout Social API

Explore with Jentic
View OpenAPI Document