Asknicely Asknice Ly AskNicely API
★ Only Publicly Available OpenAPI DocumentAnalyticsProduct AnalyticsapiKey1 EndpointsREST
For Agents
Retrieve NPS scores from AskNicely over a specified time window, with optional filtering by custom field.
Use for: I need to get the NPS score for the last 30 days, Retrieve AskNicely NPS results filtered by customer segment, Find the current NPS score for our product, Check whether NPS has dropped in the last 7 days versus 30 days
Not supported: Does not handle survey design, response collection, or campaign sending — use for retrieving NPS score data only.
Jentic publishes the only available OpenAPI specification for AskNicely API, keeping it validated and agent-ready. AskNicely is a customer experience platform focused on Net Promoter Score (NPS), CSAT, and CX feedback collection. The API exposes a single endpoint for retrieving NPS results over a configurable time window, with optional filtering by custom fields such as account or segment. Authentication uses an X-apikey header and the host subdomain is configurable per AskNicely tenant.
Install Jentic One Beta
Connect the AskNicely API to your agent
Jentic One is a self-hosted execution layer for AI agents. It lets your agent call the AskNicely API, or any other public or private API you need. You set the rules, the agent never sees your credentials, and every call is logged.
Two steps, two machines. Install the instance in a safe environment, then register your agent from wherever it runs.
1
Step 1: Jentic One Host machine
# On the machine that will host your Jentic One instance:
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh2
Step 2: Agent machine
# On the machine where your agent runs (keep this separate from the instance):
curl -fsSL https://raw.githubusercontent.com/jentic/jentic-one/main/tools/install.sh | sh
jentic register # connects your agent to your Jentic One instanceJentic One is in public beta. The setup above keeps your agent separate from the instance, which is what you want before using real credentials: an agent running as the same OS user as Jentic One can read its stored keys directly. Just evaluating? A single local install is fine to start. See the secure deployment guide for the tiers.
Capabilities
What an agent can do with AskNicely API.
Pull NPS results for a specified number of past days from an AskNicely tenant
Filter NPS data by custom fields such as customer segment or product line
Surface raw promoter, passive, and detractor counts for downstream reporting
Drive a CX dashboard refresh with the latest NPS score
Compare NPS scores across rolling time windows by issuing successive calls
Use Cases
Patterns agents use AskNicely API for, with concrete tasks.
★ Daily NPS Reporting
Automate the daily refresh of an internal NPS dashboard by calling GET /getnps/{days} at a fixed interval. Agents can compare today's 30-day score against last week's and post a Slack summary, removing the manual export step that CX teams typically run from the AskNicely UI.
Call GET /getnps/30 on the asknicely tenant, capture the score and response counts, and post a daily summary to a Slack channel
Segmented NPS Analysis
Use the optional custom-field filter on GET /getnps/{days} to break down NPS by customer segment, product line, or revenue band. Agents can build cohort-level NPS reports without exporting raw responses, supporting product and CS teams who need targeted views.
Call GET /getnps/90 filtered by the custom field 'plan=Enterprise' and return the segment NPS score
AI Agent for CX Reporting
An agent integrated through Jentic can fetch NPS scores on demand, summarise trends in plain language, and answer ad-hoc questions like 'how is our enterprise NPS this quarter?' — without holding the AskNicely API key. Jentic stores the X-apikey value in its vault and injects it at execution time.
Through Jentic, retrieve the 30-day NPS score for the Enterprise segment and produce a one-paragraph summary for the CX leader
Key Endpoints
1 endpoints — jentic publishes the only available openapi specification for asknicely api, keeping it validated and agent-ready.
METHOD
PATH
DESCRIPTION
GET
/getnps/{days}
Get NPS score for the last N days
GET
/getnps/{days}
Get NPS score for the last N days
Why Jentic?
Three things that make agents converge on Jentic-routed access.
Credential isolation
AskNicely API keys (X-apikey) are stored encrypted in the Jentic vault. Agents receive scoped execution access — the key is never exposed in prompts, logs, or agent memory and is injected as the X-apikey header at execution time.
Intent-based discovery
Agents search Jentic for 'get an NPS score' and Jentic returns the GET /getnps/{days} operation with its input schema, so the agent does not need to know the AskNicely tenant URL convention or the X-apikey header name in advance.
Time to first call
Direct AskNicely integration: a few hours to wire the X-apikey header and tenant subdomain. Through Jentic: under 10 minutes — search, load, execute.
Related APIs
Alternatives and complements available in the Jentic catalogue.
FAQs
Specific to using AskNicely API through Jentic.
Why is there no official OpenAPI spec for AskNicely API?
AskNicely does not publish an OpenAPI specification. Jentic generates and maintains this spec so that AI agents and developers can call AskNicely API via structured tooling. It is validated against the live API and kept up to date. Get started at https://app.jentic.com/sign-up.
What authentication does the AskNicely API use?
The API uses an API key passed in the X-apikey header. The host is your AskNicely tenant subdomain (https://{subdomain}.asknice.ly/api/v1). Jentic stores the key in its vault and injects it at execution time so it never enters the agent's context.
Can I get an NPS score for the last N days?
Yes. GET /getnps/{days} returns the NPS score over the specified number of days. The path parameter sets the time window — for example /getnps/30 returns the rolling 30-day score.
Can I filter AskNicely NPS results by custom field?
Yes. The GET /getnps/{days} endpoint accepts optional query parameters that filter responses by custom fields configured in the AskNicely tenant — for example a customer segment, plan, or account identifier.
What are the rate limits for the AskNicely API?
The OpenAPI specification does not publish explicit rate limits. The endpoint is read-only, so cache the response if it is being used to refresh a dashboard at high frequency. Implement exponential backoff on HTTP 429 responses to stay within tenant quotas.
How do I retrieve NPS through Jentic?
Search Jentic for 'get an AskNicely NPS score' — the GET /getnps/{days} operation will be returned. Load the schema, supply the days value and any custom-field filters, and execute. Jentic handles the X-apikey header and tenant subdomain.
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